No matter how large your business is; whether you are a private entrepreneur working from home or you manage a multiple-brand corporation. AssistFocus will help you get feedback from your customers.
Tailor email notifications to your corporate style and notify your technicians of ticket updates while they are on the go.
Manage multiple companies and brands.
Create a friendly self-service portal with guides and how-to’s enhanced by images, charts, presentations, and videos.
Host the Knowledge Base on your own website and handle tickets via API.
Visual representation of the current state of the system at any moment of time.
Easily configurable Spam will save time for your support staff.
Convenient WYSIWYG editor for composing articles with options for inserting images, tables, and YouTube movies.
Knowledge Base fully supports multi-brand operating mode.
Simple API lets you display knowledge base articles, along with a rating tool, right on your website.