Cloud Help Desk Software
with Kanban board

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Simple customer service software

No matter how large your business is; whether you are a private entrepreneur working from home or you manage a multiple-brand corporation. AssistFocus will help you get feedback from your customers.

  • Notifications

    Tailor email notifications to your corporate style and notify your technicians of ticket updates while they are on the go.

  • Companies & Brands

    Manage multiple companies and brands.

  • Knowledgebase

    Create a friendly self-service portal with guides and how-to’s enhanced by images, charts, presentations, and videos.

  • API

    Host the Knowledge Base on your own website and handle tickets via API.

  • Kanban Board

    Visual representation of the current state of the system at any moment of time.

  • Spam Filter

    Easily configurable Spam will save time for your support staff.

Knowledgebase

A 24/7 support destination your customers

  • Simple editor

    Convenient WYSIWYG editor for composing articles with options for inserting images, tables, and YouTube movies.

  • Companies & Brands

    Knowledge Base fully supports multi-brand operating mode.

  • API Access

    Simple API lets you display knowledge base articles, along with a rating tool, right on your website.

Choose your plan

Free

Free
  • 100 Mb Disk Space
  • Knowledge base
  • 1 Agent
  • 1 Company
  • 1 Brand
  • 1 Mailbox
  • Check mailbox every 1 hr
  • API access
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Startup

$9.95 / month
  • 500 Mb Disk Space
  • Knowledge base
  • 3 Agents
  • 1 Company
  • 1 Brand
  • 1 Mailbox
  • Check mailbox every 30 min
  • API access
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Vendor

$24.95 / month
  • 1 Gb Disk Space
  • Knowledge base
  • 10 Agents
  • 1 Company
  • 10 Brands
  • 3 Mailboxes
  • Check mailbox every 10 min
  • API access
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Business

$99 / month
  • 5 Gb Disk Space
  • Knowledge base
  • 30 Agents
  • 5 Companies
  • Unlimited Brands
  • 20 Mailboxes
  • Check mailbox every 5 min
  • API access
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Call Center

$999 / month
  • 20 Gb Disk Space
  • Knowledge base
  • Unlimited Agents
  • 50 Companies
  • Unlimited Brands
  • 100 Mailboxes
  • Check mailbox every 1 min
  • API access
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